(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Linh Doan
Linh Doan
2026-05-19
marcus silverman
marcus silverman
2026-05-19
Sal & Helen are a great team. They were always a pleasure to deal with. They got the done.
Marcos De La Cruz
Marcos De La Cruz
2026-05-19
Wonderful experience working with my Loan Officer and his team. This is my second transaction closing with Marcos.
Cam Trinh
Cam Trinh
2026-05-19
Peter Nguyen
Peter Nguyen
2026-05-18
This is the good company the service is excellent
Phuoc Nguyen
Phuoc Nguyen
2026-05-18
I came back to Loan Factory again after a couple of years, and I’m really glad I did. From start to finish, the team was friendly, responsive, and genuinely cared about helping us through the loan process. Matt and Ethan were especially wonderful to work with — they helped me with all of my questions and took the time to explain every concern I had in detail. They were always patient, knowledgeable, and made sure I fully understood each step of the process, which gave me a lot of confidence and peace of mind. What stood out most was their positive attitude and willingness to help with anything we needed. They stayed responsive throughout the entire process and were able to close our loan on time, making everything feel smooth and stress-free. Overall, it was a truly positive experience, and I sincerely appreciate all of their hard work and support.
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